PMAAS:
Proactive monitoring
as a service

PMAAS – Proactive monitoring as a service

Enhance your business protection system with 24/7 automated remote system health checking with proactive monitoring as a service.

Traditional security systems and service agreements depend on fault reporting. Critical problems are often discovered after a failure has occurred and footage is either lost or has not been recorded.

Alert Data can detect and resolve faults remotely, before they escalate, ensuring your security system is working continuously and your business is protected.

Automated system health checking.

Ensure your business protection is secure, optimised and fully operational.

 

Connectivity
Automated notification if connections to IP devices are lost.
Hardware status
Monitors hardware status, temperatures, camera faults and tampering.
Image Quality
Alerts for picture quality; under or over exposure, blurred/out of focus, or out of alignment.
Hardware Failure
Detection of hard drive failure and loss of footage.
Recording Schedule 
Alerts if recording time falls short of programmed schedule.
Time and Date
Reports when system time is inaccurate.

PAM and PAM+ subscription only service.

Monitor all IP device’s up-time, performance and more!

PAM

  • Alert Data receives a notification within office hours.
  • Calls managed and logged by our call centre.
  • Issues are resolved by taking the necessary action.

PAM+

  • For 24/7 protection of high risk sites.
  • Calls are managed and logged by our call centre 24/7.
  • Necessary action is taken out of office hours.
CTA

Discover how we can help your business with PMAAS.